Public Liaison Officer

In addition to the opportunities advertised on our website we are continually recruiting for positions across a range of practices within the industry, not all of which are made public. If you would like to submit your CV we would be delighted to review it and contact you when suitable roles arise.

Attention! This job posting is 365 days old and might be already filled.

Location	Oxfordshire, United Kingdom
Category	Civil Engineering
Job Type	Permanent
Salary	£28K+Benefits

Description

A major multi-disciplined construction contractor are seeking to recruit a Public Liaison officer to complement their team working on a large infrastructure project in Oxford.

The Role

You will be required to attend project managers weekly meetings

and provide feedback on public liaison / stakeholder issues

Attend any public forums and open days for the project

Produce stakeholder management plan

Meet with key stakeholders to address their concerns

Maintain a customer care data base recording all complaints and

Provide administrative support to the site office

Produce reports relating to customer complaints and relevant

KPI data.

Actively engage with OCC communications and public liaison officers

Ensure project manager is kept informed of all complaints and compliments

Ensure all stakeholders are kept informed of progress and key issues

Produce report and attend weekly meetings.

Experience Required

Suitable applicants will have previous experience in a customer

focused role ideally within the construction sector.

You will be able to demonstrate experience communicating at

varying levels and to different stakeholders / communities.

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